One of the features of service environments is that two create less total service than one, or, in other words, the addition of service environments creates not increased service but a decrease of service.
From Cliché to Archetype with Wilfred Watson (1970), p 78
Year: 1970
Chapter:
Services, Disservices
Compiled by William Kuhns
© 2026, The Estate of Marshall McLuhan
© 2026, The Estate of Marshall McLuhan