A dictionary of Marshall McLuhan’s quotations

In the four years since making the above observations I have discovered very many
things about media and education. It is now perfectly plain to me that all media are environments. As environments, all media have all the effects that geographers and biologists have associated with environments in the past. Environments shape their
occupants. One person, complaining about my observation that "the medium is the message," simply said: "McLuhan means that the medium has no content." This remark was extremely useful to me because it revealed the obvious, namely, the content of any medium is the user. This applies equally to electric lights, any language whatever, and, of course, housing, motor cars, and even tools of any sort. It is obvious that the user or content of any medium is completely conformed to the character of this man-made environment. His entire sensory life arranges its hierarchies and dominance in accordance with the environment in which he operates.
“Education in the Electronic Age,” in The Best of Times/The Worst of Times: Contemporary Issues in Canadian Education (1968) pp 11-12. Later quoted by Eric McLuhan in Theories of Communication (2011) by Eric McLuhan and Marshall McLuhan, on p 172: “Since the user as content is not a figure of speech but a basic dynamic and cogitative relationship, I think you will find that it can be pushed all the way as a means of orientation in media, economics and politics. I suggest that it can be the basis for a complete restatement of political and economic realities in the information age of the wired planet.”
Year: 1968
Chapter: User as Content
Compiled by William Kuhns
© 2026, The Estate of Marshall McLuhan